Tuesday, February 1, 2011

Business Process Outsourcing (BPO)

Good day!

I am a certified call center agent for 3 weeks and I enjoyed a lot. I experienced all the feelings such as nervousness, happy and depressed some of the time, because sometimes I failed assessments and I need to retake it. 

Being in a Business Process Outsourcing (BPO) industry helps you a lot in English language particularly grammars, construction of thoughts, enunciation and the like. In BPO, they will develop one of the important values, empathy. Empathy is always being emphasized by our trainers because it will help you to become the best Customer Service Representative.

BPO is includes pressure because every day or every week they will give assessments to you. They will provide you with good income but it includes problems of a particular customer. Sometimes they will yell at you, and for others it’s degrading because some are educated like other Customer Service Representative are registered nurses, engineers, architect and the like that's why others technique is to mute their phones for a second just to shout out loud their anger. 

BPO will not be as the best career for all but this job will give you a good salary and for us Filipinos we are not having difficulties to apply in this kind of industry. Call center agents are the assets of the company. Are you in doubt about that fact? For your information, Agents makes the company’s revenue increase. Why? It is because most of the agents are the one who sells the product, maintains rapport to the customers, answers queries and concerns and the one who will resolve the problem of the client. With all of that roles, company and customer maintains a harmonious relationship.

As of today, I am not sure of passing the Product Specific Training but I will do my best for the rest of the days. For me, my wave was cool because they always joking around and prevent the class to experience boredom. We are looking forward to pass this training so no one will be left behind.

Monday, January 3, 2011

Justin Bieber and Selena Gomez Confirm DATING!

Justin Bieber dated Selena Gomez with their family at Kobe Steaks Japanese Restaurants in Dallas, Texas. Ellen DeGeneres asked Selena Gomez about Justin Bieber and Selena said that she have not had a date for the past six months. Selena overview that Justin was his brother only and she has no plan to have a boyfriend right now. Selena believed that she will need thousands of dates before she will meet the “perfect guy”.

For all who have crushes in the earlier age of their lives, please do understand the both of them. (Laughing Out Loud) Just to verify that “Love and Belongingness” is in the Maslow’s Hierarch of needs. Peace out!

Justin Bieber is a Canadian Pop R and B singer and discovered last 2008 by Mr. Scooter Braun, who saw Justin’s talent on YOUTUBE and became his manager up to now. Justin Bieber’s debut album single ONE TIME was launched last 2009 and on the top 30 over ten countries. However, his MY WORLD album hit the award of “Platinum” at the United States. Justin Bieber was the first singer to provide seven songs in a debut album chart at Billboard Hot 100. His son “Baby” was on the top ten all over the world. Bieber got too much fan especially here in the Philippines. 

Selena Marie Gomez was born last July 22, 1992 with special talents that’s why she was awarded on the Emmy Awards winning Disney Channel Original Series Wizards of Waverly Place. For now, Selena Gomez was an American actress and singer. Selena also entitle to be UNICEF Goodwill Ambassador.

Last 2008, Selena contributed to Tinker Bell, Another Cinderella story and Wizards of Wavery Place soundtracks. She played Ghianna on Barney and Friends and learned everything in terms of being an actress. The girl possesses the capability to do it perfectly with her desire to be the best someday.

Sunday, January 2, 2011

Rumors are out that Avril Lavigne Died Accidentally in Snowboarding

There are rumors that Avril Lavigne died at the age of 26, due to Snowboard accident today, January 2, 2011. The singer snowboarded at Whistle Blackcomb ski resort in Vancouver, British Columbia, Canada. Out of control or balance was the primary reason of the accident and lead to death. After the incident, Avril Lavigne was lifted by ski patrol teams and rushed to the nearest hospital. In the other hand, Avril Lavigne died due to the impact of her crash. Avril had protective gears like helmets and she had no presence or influence of alcohol and drugs.

I hope that this rumor was not true because I am a fan of Avril, due to her songs that was so addictive and so entertaining. I wish she was alive today. Avril voices out rock all over the world using her talented and special kind of songs and albums promoted and earned in millions. Still, for the fans out there, keep believing that Avril lives on, no matter what, no matter how and no matter where. Keep Rockin’ Avril Lavigne. Rock our world with your dedicated songs.

Avril Lavigne Whibley was born September 27, 1984, known as Avril Lavigne, a rock star, fashion designer, and a Canadian actress. She was awarded at the Canadian Business Magazine last 2006 as the strongest Canadian star in the Hollywood. 

With her 1st album, LET GO published in the year 2002 with 16 million copies all over the world. UNDER MY SKIN, second album has 8 million sales and her third album, THE BEST THING launched with 5 million sales and pushes her career to the top as she reaches US Billboard 200. Avril Lavigne had 6 hit songs all over the world named Complicated, Sk8er boi, I'm with you, My Happy Ending (my all time favorite) and Girlfriend.